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What Is Email Archiving: Definition and How It Works

Written by Shelley Bougnague | Apr 24, 2023 3:15:07 PM

What is email archiving, and why should decision-makers in large organizations pay attention to it? To gain a deeper understanding of email archiving, its advantages and drawbacks, as well as the different types of email archiving tools available on the market, we will explore how to effectively set up an archive system while providing insights into managing it efficiently.

After all, if your organization invests the time to implement email archiving solutions, managing it efficiently is the most critical next step.

After answering the question 'What is email archiving?', we'll also explore how various archiving solutions work by examining different types of systems available on the market.

Lastly, we'll highlight why getting an understanding of this topic is crucial for large businesses – from regulatory compliance requirements to improved efficiency and productivity as well as data security and protection. By grasping these concepts thoroughly, leaders like you can make informed decisions about implementing robust email storage management strategies within your organization.

Table of Contents:

What is Email Archiving?

Email archiving is a crucial aspect of modern business communication and email data management. It involves systematically storing, organizing, and preserving email messages for future reference or retrieval. Below we'll explore the definition, advantages and difficulties associated with email archives, and  provides an overview of its role in modern businesses.

A. Definition of Email Archiving

Email archiving refers to the practice of securely storing emails in a separate location from their original mailbox while maintaining their integrity and accessibility. This can be achieved through various methods such as on-premises storage solutions or cloud-based services. The primary goal behind email archiving is to ensure that important information contained within emails remains accessible over time.

B. Benefits of Email Archiving

There are several advantages to implementing an effective email archiving solution for large businesses, like yours:

  • Regulatory compliance: Many industries have strict regulations regarding data retention policies which require organizations to maintain records for specific periods. An efficient email archive helps meet these requirements by providing secure long-term storage. Typically in order to comply with regulations a 'journal copy' of every email is made by the mail servers and archived. Therefore, if end users delete emails, an untouched copy is always available.

  • Easier eDiscovery: During legal proceedings or internal investigations, it may become necessary to search through vast amounts of historical emails quickly; having an archive simplifies this process significantly.

  • Data protection: By automatically creating a separate repository for archived emails outside your main mail server environment, you reduce risks associated with accidental deletion or corruption due to hardware failure or malicious attacks. It also means you don't rely on end users to store emails.

  • Improved productivity: Email archiving solutions often come with advanced search capabilities, making it easier for employees to locate important information quickly without having to sift through cluttered inboxes.

C. Challenges of Email Archiving

While email archiving offers numerous benefits, there are also some challenges that need to be addressed when implementing an effective solution:

  • Data migration: Migrating historical emails into a new archive system can be time-consuming and may require specialized tools or expertise. Ingesting this legacy data could also have significant additional storage requirements.

  • User adoption: Ensuring that employees understand the importance of using the email archive instead of relying on their personal folders is crucial for maximizing its effectiveness.

  • Maintaining data integrity: It's essential to ensure that archived emails remain unaltered during the storage process so they can serve as reliable records if needed in legal proceedings or audits.

  • Selecting the right solution: With several archiving systems available (on-premises vs. cloud-based), organizations must carefully evaluate their needs and requirements before choosing a suitable option.

Business decision makers need to recognize the importance and benefits of saving emails securely for productivity as well as compliance purposes.

2. How Does Email Archiving Work?

Email archiving is a process that involves the storage and management of electronic messages for future reference, retrieval, and compliance purposes. To understand the working of email archiving solutions, it is critical to look into the various kinds systems which are available, how to set a system to help prevent data loss and ingest historical data, and overseeing it efficiently.

A. Types of Email Archiving Solutions

There are various solutions on the market today that cater to businesses' needs. Some common types include:

  • On-premises solutions: These systems store archived emails on local servers within your organization's infrastructure. They offer more control over data security but may require significant upfront investments in hardware, software and maintenance. Also consider that in many large organizations keeping emails safe in an archiving system may require additional staff resources.

  • Cloud-based solutions: With these services, emails are stored securely offsite in third-party data centers or cloud providers such as Amazon Web Services (AWS) or Microsoft Azure. This option typically has lower initial costs and offers scalability as your business grows.

  • Hybrid solutions: Combining both on-premises and cloud-based components may allow organizations to leverage the best aspects of each approach while mitigating potential drawbacks. However this type of approach adds to complexity and with data being stored in multiple solutions adds risk when it comes to where users' personal data is stored.

B. Setting Up an Email Archiving System

Here is a high level list of steps to follow in order to setup email archiving for your organization:

  1. Analyze requirements: Determine what you need from an email archive solution by considering factors such as regulatory compliance requirements, storage capacity needs, accessibility demands for end-users, and budget constraints. Try to take into account the future business requirements if possible.

  2. Select a solution: Choose a solution that best meets your organization's needs, whether it be on-premises, cloud-based, or hybrid. Research various providers to find the one with the features and pricing that aligns with your goals. Selecting a solution should involve all of the required stakeholders including IT and legal.

  3. Implement the system: Work closely with your chosen provider to install and configure the email archive system according to your requirements. This will involve integrating it into existing IT infrastructure, setting up access controls, and defining retention policies relating to how long to store emails for. Remember that end user email clients may need to have additional software installed in order to make use of the archiving solution.

  4. Train users: Educate employees about how they can use the new system effectively in their daily work processes. Provide training sessions or documentation to ensure everyone understands its functionality. 

  5. Post installation activities: More user communication might be needed in order to tell end users about moving emails into the archive, and new ways that the solution might keep their inbox clean. IT administrators may need to review any existing mailbox quotas and adjust them based on how the archiving solution was implemented.

C. Managing an Email Archive System

Maintaining an efficient email archive requires ongoing management efforts by organizations' IT administrators. Some key aspects include:

  • Auditing usage: Regularly review who is accessing archived emails and what actions are being taken within the system to identify any potential misuse or unauthorized access attempts. Typically access controls will prevent unauthorized access, but can this be reported or alerted on?

  • Maintaining compliance: Ensure that all regulatory requirements are met by keeping retention policies up-to-date based on evolving legislation changes (e.g., GDPR).  This is also especially relevant if the organization moves into new geographies or lines of business as this might mean data is affected by additional requirements.

  • Updating security measures: Continuously monitor developments in data protection technologies and implement necessary updates to maintain high levels of security for stored emails. 

  • Optimizing storage capacity: Periodically evaluate storage utilization trends within your organization's email archive to identify areas for improvement or potential cost savings. This can be especially relevant if a large amount of data is expired from the archiving system.

Email archiving is an important tool for businesses of all sizes to ensure their data remains secure and compliant. It is critical that those in charge understand the email archiving systems available on the market, and how to correctly install and manage them so as to take advantage of them.

Business leaders need to understand why it's essential to keep emails, particularly where compliance and legal requirements are ever-changing.

3. Why is Email Archiving Important for Large Businesses?

Email archiving plays a crucial role in the operations of large businesses, helping them meet regulatory compliance requirements, improve efficiency and productivity, and enhance data security and protection. This section will explore the reasons why archive emails are a priority for those in charge of large organizations.

A. Regulatory Compliance Requirements

Large businesses often operate under strict legal and industry-specific regulations that mandate the proper storage and management of electronic communications such as emails. For instance, companies in the financial sector need to comply with regulations like SEC Rule 17a-4, while many healthcare organizations must adhere to HIPAA guidelines. Many organizations are also impacted by GDPR. Failure to maintain compliant email archives can result in hefty fines or even legal action against your organization.

Email archiving solutions help ensure that all relevant emails are securely stored according to regulatory requirements by automatically capturing incoming and outgoing messages along with their attachments. This not only helps prevent users accidentally deleting emails, but also facilitates easy retrieval during audits or investigations.

B. Improved Efficiency and Productivity

In today's fast-paced business environment, employees spend a significant amount of time managing their inbox and keeping their inbox clean - searching for specific emails or trying to free up storage space by deleting old messages manually can be both tedious and time-consuming tasks. An effective email archiving system eliminates these issues by:

  • Automatically archiving emails.
  • Maintaining an organized structure within the archive, making email management and archived email management simple.
  • Providing advanced search capabilities for quick access when needed.

This streamlined approach to email management allows employees to focus on more important tasks, ultimately boosting productivity and efficiency within your organization.

C. Data Security and Protection

Organizations must take measures to ensure their sensitive data and personal data relating to users is secure from unauthorized access or tampering, particularly for larger businesses which are often targeted by cybercriminals. Email archiving solutions contribute significantly in this regard by:

  • Encrypting stored emails both at rest and during transmission.
  • Maintaining multiple copies of messages across geographically distributed storage locations. This keeps emails safe in the event of one location being unavailable.
  • Regularly monitoring the archive for signs of intrusion or malicious activity.

In addition, a well-implemented email archiving system can also serve as an invaluable tool during disaster recovery scenarios - ensuring that some critical business communications remain accessible even if primary systems are compromised.

Taking into account these factors, it becomes evident that implementing an effective email archiving solution is crucial for large businesses seeking compliance with regulatory requirements while enhancing overall operational efficiency and safeguarding vital data assets. 

Leaders in large, enterprise-sized organizations need to understand the importance of email archiving and how it relates to compliance, improved efficiency, and data security.

Looking Ahead: What is Email Archiving and Why It Matters

This post has covered what is email archiving and how it is an essential tool for large businesses to ensure that all emails are securely stored and easily accessible. Organizations that take the time to understand email archiving can gain multiple advantages, such as increased compliance with regulations, higher security of confidential information and improved productivity. Email archiving provides a cost-effective way for companies to protect their valuable information while providing access when needed.

Take control of your emails now by investing in an email archiving solution!