Getting to know your Skype for Business activity

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Getting to know your Skype for Business activity

Have you deployed Skype for Business online in your Office 365 tenant? If so you need to see how our advanced Office 365 reporting application can show you how much it is being used, together with other valuable information about adoption.

In the last few weeks or so we’ve added lots of new charts, backed up by tabular data, that lets you understand your usage from a variety of different viewpoints. Let’s look into it a little further as we continue with this article…

With Skype for Business we have four types of activity that we draw out for your attention.

These are:

  • General information
  • Peer to Peer activity
  • Participant activity
  • Organizer activity

As you can imagine each of these gives you a different angle on how Skype is being used by your user community. Let’s look at these in turn:

General information

As with each of our workloads in Office 365 we show active versus inactive users over a configurable date range. This chart, along with its companion which shows the number of activities taking place, aim to give you that 10,000 feet of how this service is being used. These charts look like this:

Activity Overview

 

 

 

 

 

 

 

 

 

As we’ve seen in other workloads it’s not just about the number of activities it’s about how many users are driving those activities, so we have the ability to see that also.

The final thing under general information is information about the types of devices that people are using in order to use Skype for Business. With the Microsoft application being available natively on almost every kind of device imaginable this is important information to know.

Devices Used

 

 

 

 

 

 

 

 

You can also see how many users each day are using which devices.

Peer to Peer activity

Many people know that Skype for Business allows a number of attendees at a meeting. Ahead of the meeting out will go an email invite, a reminder, and so on. Lots of organizations use 1:1 or 1:many ad-hoc sessions as well.

During this process there might be someone who needs a little help. For example with wording something from a colleague in marketing, or two remote developers figuring out a bug. We have charts and data tables that help understand how much of this taking place, and they look like this:

User activity types

This set of three charts shows the number of activities, the number of users generating those activities and the number of minutes spent in those activities. Again these charts provide insight into user adoption.

Participant activity

The next angle that you can view Skype for Business usage, and activity, is by users participating in sessions. As with the peer to peer activities we show similar types of data but exploring from the point of view of people taking part in calls, meetings.

Organizer activity

Finally, it is organizer activities that can be viewed. The charts for the usage and activity again show the three different types of information: activities, users generating those activities and minutes spent in those activities.

Accessing this type of information from different viewpoints will help visualize how Skype for Business is being used, by who, on what type of devices, and the types of activities which are being performed. A clear picture, we hope, to anyone that is involved in managing Skype for Business online.

All this information around Skype for Business usage, activity and adoption is available in our free advanced Office 365 reporting application. Take it for a try today!

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